MERVITHOR Returns Policy

At MERVITHOR, customer satisfaction is our utmost priority. We strive to provide high-quality products and a seamless shopping experience. If, for any reason, you are not fully satisfied with your purchase, our returns policy is here to help.

Eligibility for Returns

To qualify for a return, please ensure that:

• The item is in its original condition, unused, and with all original tags and packaging intact.
• The return request is initiated within 30 days from the date of purchase receipt.
• The proof of purchase is presented at the time of return.

Non-returnable Items

Certain items are non-returnable due to health, safety, or other considerations:

• Customized or personalized items
• Gift cards
• Items marked as final sale

Return Process

To initiate a return, please follow these steps:

1. Contact our customer service team at [email protected] or by calling (123) 456-7890.
2. Provide your order number and reason for return.
3. Our team will guide you through the next steps and provide you with a return authorization.
4. Ship the item back to MERVITHOR at the address provided by our customer service representative.

Refunds

Once we receive and inspect your return, we will notify you of the status of your refund. Approved refunds will be processed to the original payment method within 10 business days.

Exchanges

If you wish to exchange an item for a different size or color, please indicate this during your return request. Exchanges are subject to availability.

Contact Information

For further inquiries regarding our returns policy, please contact us at:

MERVITHOR Customer Service
789 Business Avenue,
Suite 101,
Springfield, IL 62701
Phone: (123) 456-7890
Email: [email protected]